Nowadays, online forums and discussion boards have become very popular as digital communication platforms. A particular group of interest among these platforms’ users is teachers and students. Students are often using these outlets to ask questions and exchange ideas, whereas teachers are seeking to address students’ questions/concerns and provide maximal support. However, when the instructional team is disproportionately smaller than the number of students enrolled in a class, the sheer volume of communication on these platforms can become overwhelming. If these communication platforms don’t have an interface that can organize and display content in an intuitive and optimal way, then the quality and efficiency of communication between users may decrease.